Shipping and Returns with FAQ | Myriam Nader Art Gallery, NY
Worldwide Shipping
Myriam Nader Art Gallery, NY offers professional worldwide shipping for fine Haitian art. We understand that purchasing original artwork is both a personal and valuable investment. For this reason, all artworks are carefully packed and handled with the utmost care to ensure safe delivery.
We ship domestically throughout the United States and internationally to collectors worldwide.
White-glove shipping options may be available upon request for high-value works and international collectors.
Professional Packaging & Handling
All artworks are professionally packaged using protective materials appropriate for fine art transport. Depending on the size, medium, and value of the work, packaging may include:
· Protective wrapping and reinforced materials
· Corner and surface protection
· Strong shipping cartons or custom packaging
· Additional handling precautions for fragile works
Our goal is to ensure that your Haitian painting arrives safely and in excellent condition.
Shipping Insurance
Shipping insurance is strongly recommended and may be included based on the artwork and destination. We work with trusted shipping providers and take every step to ensure secure and reliable delivery for collectors.
Processing Time
Orders are typically processed within a standard timeframe after purchase confirmation. Some artworks may require additional handling, framing coordination, or special packaging arrangements prior to shipment.
Clients will receive shipping confirmation and tracking information once the order has been dispatched.
Domestic Shipping (United States)
We offer shipping throughout the United States, including secure delivery options for collectors. Shipping fees may vary depending on artwork size, destination, and required packaging.
International Shipping
International collectors are welcome. Shipping rates and delivery timeframes vary by destination country and carrier requirements.
Please note that international shipments may be subject to:
· Customs inspections
· Import duties and taxes
· Additional delivery processing time
Any customs duties or import fees are the buyer's responsibility.
Local Pickup & Private Viewing
For collectors located in New York, local pickup may be arranged by appointment. Private viewings are also available for clients who wish to view artwork in person prior to purchase.
Returns & Exchanges
Due to the nature of original artwork and the uniqueness of each piece, all sales are generally considered final. However, client satisfaction is extremely important to us.
If your artwork arrives damaged or if there is an issue with your order, please contact us immediately so we may assist you.
Damaged Shipments
In the rare event that an artwork arrives damaged during transit, clients must notify us within a short period of delivery and provide clear photographs of:
· the artwork
· the packaging materials
· the shipping box
· the damage was visible upon arrival
We will work with the shipping carrier and insurance provider to resolve the situation as quickly as possible.
Cancellations
Orders may only be cancelled prior to shipment confirmation. Once an artwork has been shipped, cancellation is no longer possible.
Shipping & Delivery FAQ
Q: Do you ship internationally?
Yes. We proudly ship worldwide from all our locations. International shipping costs vary based on the artwork's size and weight.
Q: What is the shipping cost within the United States?
At Myriam Nader Haitian Art Gallery, we make collecting art simple and transparent. For domestic U.S. orders, shipping is offered at a flat rate of $45 per item for selected artworks with a listed price. For artworks marked as “Price Upon Request,” shipping costs are calculated based on the size, weight, artwork location, and destination.
As a trusted gallery representing Haitian artists and collectors worldwide, we take great care to ensure your artwork is securely packaged and delivered. Every order is handled with expert care and shipped with full consideration for the artwork’s preservation and authenticity.
Q: How long does delivery take?
Domestic orders are usually delivered within 7–15 business days. International orders typically take 15–60 business days, depending on customs clearance and carrier availability. Some items may take longer than 60 days due to logistical challenges.
Q: How are significant artworks shipped?
Large paintings may be shipped unstretched and rolled, rather than mounted in their frames. This option is safer for long-distance transport and more cost-effective.
Q: Who pays customs duties and taxes?
Buyers are responsible for all customs duties, import taxes, and fees imposed by the destination country. These charges are collected upon delivery and are not included in our invoices.
Q: Can you give an estimate of duty fees?
Unfortunately, we cannot provide estimates. Your local customs authority sets duty fees. For accurate details, don’t hesitate to get in touch with your country’s customs office.
Contact Us
For shipping inquiries, international delivery quotes, or special delivery requests, please contact us directly.myriam@naderhaitianart.com or (845) 367-3039.
We are happy to assist collectors with custom shipping arrangements.